Reception and Usage Guide
Access the guide now: Reception and Usage Guide
Welcome to our reception and usage guide for your custom solid oak panel or furniture order. At Brut de Table, we understand the importance of a smooth and satisfying user experience, which is why we have created this guide to support you at every stage of your journey with us.
You can also consult our General Terms and Conditions of Sale.
Why is it important to carefully read this guide?
- Find out how to receive your panels in perfect condition;
- Prepare to store them properly and preserve the natural beauty of the wood;
- Install the items correctly;
- Discover simple maintenance tips.
Receiving your order
When you receive your order of solid oak panels or furniture, we strongly encourage you to follow these steps to ensure safe receipt:
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Packaging inspection: Examine the outer packaging to ensure it is not damaged. If you notice any signs of damage, please notify the carrier immediately and contact us.
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Product check: Upon receipt, carefully inspect every item in your order. Verify that it matches what you ordered and that it is free of any apparent defects.
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Reporting issues: If you notice any problems with your order, take detailed photos and contact us as soon as possible. We will do our utmost to resolve any issues quickly.
Use and maintenance
Once you have safely received your order, we want to ensure you can enjoy it fully for many years to come. Here are some tips for using and maintaining your solid oak panels and furniture:
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Regular cleaning: Use a soft, dry cloth to dust your furniture regularly. For light stains, a slightly damp cloth can be used, but be sure to dry it immediately afterwards.
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Avoid direct sunlight: Place your furniture away from direct sources of sunlight to prevent any discoloration or warping of the wood.
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Use coasters and trivets: Protect the surface of your furniture by using coasters and trivets to avoid liquid or heat marks.
By following these simple tips, you can extend the lifespan and beauty of your solid oak panels and furniture.
Need additional help?
If you have any further questions about receiving or using your solid oak panels and furniture, do not hesitate to contact our support team. We are here to help you at every step of the process.
At Brut de Table, we are committed to providing our customers with an exceptional experience, from ordering to using our products. Thank you for your trust and for choosing to work with us for your custom solid oak panel and furniture needs.
Consult our General Terms and Conditions of Sale.
Access the guide now: Reception and Usage Guide
A question, a doubt? Never hesitate to contact us!